With more than a billion monthly active users, no wonder the Instagram support team is overwhelmed, and it takes so much time for them to get back to users. But that's only one thing. Another is that it's complicated to reach Instagram support whatsoever.

In this blog post, we'll talk about how you can contact Instagram support in 2022, which ways of communication with the Instagram support exist, and how to make sure the platforms' support agents get back to you.

But before we proceed, open Instagram's Help Centre to find troubleshooting guides that might assist you with the issue.

💡Or take a look at these articles in our blog and find a solution to your issues there:

How to Get Instagram Support Through the Help Center

Instagram's Help Center is where you should start if you're encountering an issue with the platform. The Help Center has multiple troubleshooting guides, tips, and advice on getting rid of the error or issue.

To find the Instagram Help Center from your computer, head over to Instagram's website directly.

From a smartphone, follow these steps:

  1. Open the Instagram app on your iOS or Android device.
  2. Tap on your profile picture and find the three lines at the top right corner of your screen.

3. Select Settings.

4. Tap Help, then → Help Center.

You will end up on Instagram's Help Center, where you can find the guides you need.

If you need to report a problem or find your current support requests, just find the related buttons on the same page and tap on them.

Instagram Support Email

Instagram’s contact email is believed to be support@instagram.com. Note that you'll hardly get any response via this email since it's an automated channel barely even checked by humans.

Since its launch in 2010, Instagram has never officially announced it has an email address for customer service or customer support.

Instagram Contact Number

There are three publicly available Instagram phone numbers could be found online.

  • Instagram Headquarters: +1 650 543 4800
  • or +1 415 857 3369
  • Instagram for business:  +1  660 745 3051

Note that it's improbable you'll get a response through them at all since these are automated channels that are barely even checked by humans.

The good news is most issues with your Instagram account can be solved by visiting the Instagram Help centre with no need to email the Instagram customer service team.

Additional Ways to Contact Instagram Support

Instagram for Business Facebook Page

Visit Instagram for Business Facebook page, and via a private Facebook message, you can reach the Instagram Support team on their Facebook business page. This is the best way to send Instagram a direct message.

Reach Instagram Support on Twitter

The official Instagram account on Twitter (@Instagram) has been seen responding to some users; however, they seem to always direct you to the Instagram Help Center.

Contact Instagram via Your Facebook Ads Account Manager

If you use Facebook ads to promote your business or your page as an influencer on Instagram, you are assigned a Facebook Account Manager. You can submit your enquiry through the manager.

Considering that you pay money to Facebook and Instagram, they are likely to come back with a solution rather quickly.

Instagram Customer Service Chat

Instagram doesn't offer live chat at this moment.

How Long Does It Take for Instagram Support to Respond?

It commonly takes about a week for a support team to get back to you with a response. Don't forget to check your spam folder while waiting for the response. If you've waited more than three weeks and still got no response, you can send another enquiry.

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